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Knowledge Base (3)

  1. Using accented letters (or special characters) in aliases.txt

    Answer: Environment: Site Configuration, File Manager, Wordlist files, Aliases.txt Oracle B2C Service Resolution: Accented letters (or special characters) can be used in the aliases.txt file...

  2. Accents in PTA string

    Answer: Environment: All versions using Pass Through Authentication (PTA) Resolution: To pass accents via a Pass Through Authentication (PTA) string, they must be encoded first. For example, ñ will need...

  3. Including symbols and foreign characters in answers

    Answer: Environment: Answers, Special or Language Characters, HTML Resolution: You can include many different symbols and foreign characters by using standard HTML and special character references by...
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Documentation (861)

  1. Link to a URL

    What to Do When Answers Aren’t Visible When Answers Aren’ t Visible If an answer, or a section within an answer, that you want your Last Updated: 09/09/2022

  2. Link to a URL

    Create a New Rule to Hide or Mask Sensitive Information or Mask Sensitive Information Create a rule to ensure that the user's sensitive information doesn’ t Last Updated: 06/13/2023

  3. Link to a URL

    Remove Notifications from Customer Portal Portal If you don’ t want customers to subscribe to answers, you’ll need to remove the Notify Me Last Updated: 06/27/2022

  4. Link to a URL

    Remove Notifications from Customer Portal Portal If you don’ t want customers to subscribe to answers, you’ll need to remove the Notify Me Last Updated: 06/27/2022

  5. Link to a URL

    Remove Notifications from Customer Portal Portal If you don’ t want customers to subscribe to answers, you’ll need to remove the Notify Me Last Updated: 11/15/2023
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